The user initiating the support session can: Request desktop control. What is remote support in zoom?Ī remote support session allows you to remotely control and restart a Windows or macOS computer. Because it is the most secure remote support solution, BeyondTrust places a top priority on user controls. The BeyondTrust Customer Client enables customers to interact with representatives during remote support, chat or presentation sessions. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance. What is BeyondTrust remote support?īeyondTrust Remote Support Software enables support organizations to access and support nearly any remote computer or mobile device. The user administrative interface enables administrators to create user accounts and configure software settings.
Log into the user administrative interface by going to your appliance’s URL followed by /login.
Should you need any assistance, please contact Bomgar Technical Support at. You can even use InSight to see anything your customer sees. With BeyondTrust you can also provide screen sharing support of iOS devices and remote control for Android devices. Remote Control and Screen Sharing Request remote control of multiple computers, view attached monitors, and use advanced screen sharing tools. 16 How do I fix remote access to the server is not enabled?.14 What does it mean when it says unable to connect to server?.10 What is remote support customer client?.7 How do I use the Bomgar Representative Console?.
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